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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A popup will open. It comprises thorough info about all the actions that you can carry out on that particular page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide range of educational video clips describing how to use our hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, examine our comprehensive FAQ section, which contains questions asked by actual people and offers practical solutions. We regulary update our FAQ section with new entries in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can touch base with our great team of client support engineers available 24x7x365 and ready to help you with any query. Each support ticket you open will be answered within 60 minutes (the average ticket response time is about twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 311650

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com